Return & Exchange

At Altura, we carefully inspect every item before shipping to ensure the highest quality.

We do not offer refunds under any circumstances.

EXCHANGES ONLY

Exchanges are accepted within 2 days of delivery and are limited to:

• Size change
  

CONDITIONS

To be eligible for an exchange:

• The item must be unused, unworn, and unwashed

• All original tags must be attached

• The item must be in its original packaging

• Proof of purchase is required

IMPORTANT NOTES

• Requests made after 2 days from delivery will not be accepted

• Items showing signs of use will be rejected

• Shipping costs for exchanges are the customer’s responsibility

For exchange requests, please contact us before sending the item back.